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W.R.A. Massage Policies

Cancellation Policy
We understand that unanticipated events happen occasionally in everyone’s life.
In our desire to be effective and fair to all clients, the following policies are honored:

24 hour advance notice is required when cancelling an appointment.
This allows the opportunity for someone else to schedule an appointment.
If you are unable to give 24 hours advance notice you will be charged a $30 fee at your next appointment.

Anyone who either forgets or consciously chooses to forgo their appointment for whatever reason will
be considered a “no-show.” They will be charged a $60 fee in order to schedule another appointment.
Everyone’s time is valuable and it’s unfair to take money out of someones pocket by not notifying them
of your need to cancel so that they can schedule someone else in that time slot.

Late Arrivals
If you arrive late, your session may be shortened in order to accommodate others whose appointments follow yours. Depending upon how late you arrive, your therapist will then determine if there is enough time remaining to start a treatment. Regardless of the length of the treatment actually given, you will be responsible for the “full” session. Out of respect and consideration to your therapist and other customers, please plan accordingly and be on time.

We look forward to serving you!